Utsunomiya City endeavors to respect the privacy of browsers and users so that everyone can use the Discover UTSUNOMIYA website (hereafter the “Site”) with peace of mind. Any information provided by the user which could be used to identify an individual will be handled appropriately and in accordance with the Utsunomiya City Personal Information Protection Ordinances.

Acquisition of personal information

This site does not require the user to provide personal information which identifies the identity of the user.
When analyzing access logs recorded on the server, we do investigate overall usage trends using Google Analytics in order to improve the operation of the site. We do not place any focus on specific IDs. However, when submitting inquiries on our page, we ask that you fill in your name, e-mail address, etc. as this data will be necessary for us to reply and respond.
Any data collected using Google Analytics is managed in accordance with Google’s Privacy Policy. Google Analytics Terms of Service and their Privacy Policy can be found on the Google Analytics website.

Use of personal information

The personal information you provide, as well as details of your inquiries will be used for identification purposes and to respond to submitted inquiries. The information is shared with our inquiry agency partner who helps reply to inquiries on our behalf. We will not use your data for any other purpose.

About storage of personal information

In general, personal information provided will never be used outside the scope of the intended purpose for which it was acquired. However, personal information may be provided to others, where consent of the data providing person is obtained or as required by law. Personal information which is no longer needed will be promptly disposed of and deleted.

Scope of handling personal information

The “Handling of Personal Information” described on this page applies to the following domains. Other domains are managed under the responsibility of their respective administrators.


Cookies are small text files which are placed on your computer when you visit a website. They are widely used in order to make websites work or to work more efficiently. Cookies help our website to recognize your device and remember information about your visit. We do not use cookies to track or identify users individually. We use Google analytics tools to help us measure traffic and usage statistics in order to understand how visitors access and use the website. To learn more about how Google uses Google Analytics, and how it collects and processes data, please see the website of Google analytics.
Customers can disable cookies by changing their browser settings.

User’s rights

The user may, at any time, by contacting us via the methods described at the end of this Privacy Policy, view or request a copy of the personal data which we have collected. The user may request us to supplement, correct or delete the personal data we hold on him or her at any time.

About copyright

All rights regarding information (documents, photos, illustrations, vides, etc.) and contents on this site belong to Utsunomiya City. The copyright of some images may be owned by the original creators. Unauthorized use, reproduction, or quotation of any information (documents, photographs, illustrations, videos, etc.) posted on this site is prohibited.

About trademarks

The company names and product names described on this site are trademarks or registered trademarks of their respective companies and organizations. The company names and product names may be listed on this site, but there is no intention to infringe upon those relevant trademark rights.


Although we pay the best attention and aim to exercise control over the information posted on this site and to what sites we link to, we do not guarantee the integrity, accuracy, usefulness or safety of said content.
Additionally, information published on this site is partial and based on the activities at the time of posting. Any information may be changed or deleted without notice based on the discretion of the managing parties or at the best judgment of the overseeing bodies of the linked pages. Please note that Utsunomiya City is not responsible for any information changes that may occur in this way. In addition, we shall not be liable for any damage caused to the user due to the suspension of services on this website due to fire, power outages and other natural disasters, malicious viruses and or other unforeseeable circumstances as resulting from third party interference.

About linking to this site

There are no restrictions on linking to this site.
However, in general, please link to the top page (


For any questions or requests relating to this Privacy Policy, please contact us as follows:


TEL:+81 (0)28-632-2445

ADDRESS:3-1-4 Chuo, Utsunomiya-shi, Tochigi-ken 320-0806, Japan